Privacy Policy

Privacy Policy

Pxxbet is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, and how we use and safeguard it when you access or use our services. It forms part of your contract with Pxxbet and governs our handling of personal data in connection with your use of the platform.

Scope, Controller and Contact

For data protection purposes, Pxxbet is the data controller responsible for your Personal Information collected through our services. If you have questions or requests regarding your data, please contact our privacy team at [email protected].

Information We Collect

• Personal Information: Information you provide to register, verify identity, fund or withdraw from your account, or communicate with us. This includes name, date of birth, postal address, email, phone number, billing information, and government-issued identification documents as required for age verification and regulatory compliance.
• Transactional and Account Data: Transaction history, wager records, account balances, payment method details (where applicable), and device- and account-related information necessary to operate and protect the platform.
• Technical and Usage Data: IP address, device identifiers, browser type, language settings, pages visited, time stamps, error and crash reports, and other analytics data collected to ensure service quality and security.

How We Collect and Process Data

We collect data directly from you through account registration, transactions, and communications, automatically as you interact with our services, and from third-party service providers as permitted by applicable law. We process Personal Information to provide services, maintain and protect accounts, verify identity, process payments, comply with legal obligations, and improve the platform.

Purposes of Processing

• To provide, operate and maintain our gaming services and ensure the integrity of transactions.
• To verify your identity and age to comply with regulatory requirements and prevent underage access.
• To detect, investigate and prevent fraud, money laundering and other unlawful activities.
• To fulfill legal and regulatory obligations, including reporting and auditing requirements.
• To communicate with you about account-related matters, security notices, and service updates.
• To conduct analytics and improve the platform’s features and performance.
• With your consent, to provide marketing communications and promotions related to products and services.

Legal Bases for Processing

We rely on the following legal bases for processing Personal Information: performance of a contract, compliance with legal and regulatory obligations (including age verification and anti-money laundering controls), legitimate interests in maintaining security and service quality, consent for marketing where applicable, and protection of the rights and safety of users and Pxxbet. Where we rely on legitimate interests, we implement appropriate safeguards and offer options to exercise rights or object where appropriate.

Sharing and Disclosure

We may disclose Personal Information to:

• Affiliates, service providers, payment processors and other entities necessary to provide our services.
• Regulators, law enforcement and other authorities as required by law or to enforce our terms and protect safety and rights.
• In connection with corporate transactions or asset transfers, to the extent legally permissible.
• Any other party with your consent or at your direction.

International Transfers

Personal Information may be transferred to and stored in jurisdictions outside your country. We implement safeguards appropriate to the transfer, such as contractual mechanisms and legally recognized transfer regimes, to protect data with equivalent levels of protection.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate, analyze usage, and improve the platform. You may configure your browser to decline cookies, but some features may then be unavailable. We use essential cookies for login and transaction processing, and analytical cookies to monitor site performance.

Data Retention

We retain Personal Information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is securely deleted or anonymized in accordance with applicable laws.

Minors and Age Verification

Our services are not directed to individuals under the age of eighteen (18). We implement age verification and may conduct security reviews to confirm age and eligibility. If a minor’s information is collected inadvertently, we will purge such data promptly.

Your Rights

You may exercise rights related to your Personal Information, including access, rectification, erasure, restriction of processing, data portability, objection to processing, and withdrawal of consent where applicable. To exercise rights, contact [email protected]. We will respond within a reasonable timeframe in accordance with applicable law, typically within 30 days, and may request identity verification to protect your data.

Security

We implement technical and organizational safeguards to protect Personal Information, including encryption in transit (TLS) and secure storage behind access-controlled firewalls. We require contractors and service providers to adopt equivalent security measures and to process data only for specified purposes.

Third-Party Links and Practices

Our platform may contain links to other sites or services. We are not responsible for the privacy practices of third parties, and their privacy policies apply when you interact with them. This policy does not govern data collected by third parties outside Pxxbet.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any material changes on our platform and, where required by law, notify you by other means. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at [email protected].